Yellowstone Park Hotel: Policies
All Yellowstone reservations require a credit card guarantee by Visa®, MasterCard®, Discover Card®, Diners Club®, or American Express®. Your credit card will be billed for the first night's room and tax for each room booked, with any remaining balance due upon check-in. PLEASE NOTE: some special events and packages (i.e. Snowmobile Packages) require full pre-payment at the time of booking. If the credit card charge is not approved, your reservation will be canceled. You may book up to 9 guestrooms online under the same name and/or address. After 9 rooms have been reserved, any additional rooms booked under that same name and/or address will be automatically canceled. To reserve 10 guestrooms or more, please call the group sales department at 406-646-7365, ext 185.
Cancellations, Changes, and Special Requests
Cancellations or reservation changes must be received no later than 72 hours prior to arrival date for deposit refund. Cancellations or changes received less than 72 hours prior to arrival, including "no-show's", will result in forfeiture of deposit. PLEASE NOTE: reservations can only be changed/canceled online if they were originally booked online. Reservations booked through the call center must be changed/canceled through the call center. Cancellation policy is strictly enforced with no exceptions. Special requests are noted and maintained in the reservation system; however, specific room numbers or locations cannot be guaranteed.
Rates and Check In/Out
Rates are subject to change. All rates are subject to applicable state and county taxes, and resort fees which may change without notice. Your accommodations are normally available after 4 p.m. Check out time is 11 a.m.
Reservations may be booked up to 365 days (one year) in advance. Rates are based on single or double occupancy. Children age 17 and under do not affect the rate, but the rate will increase by $10 (not including package components) per additional adult age 18 and older in the room.
Pets are permitted in designated pet-friendly cabins and room types. Please see our Pet Policy for additional information.
The State of Montana has designated all restaurants, bars, and public restrooms as non-smoking areas. A Park entrance fee of $25 per non-commercial vehicle is not covered in room rates ($20 for each snowmobile or motorcycle; $12 for each visitor age 16 and under entering by foot, ski, etc.).